Zendesk Inc - ESG Rating & Company Profile powered by AI
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Zendesk Inc in the Software industry gained a UN SDG ESG Transparency Score of 7.0; made up of an environmental score of 6.0, social score of 7.1 and governance score of 8.0.
7.0
High ImpactEnvironmental
Social
Governance
Peer Group Comparison
| Rank | Company | SDG Transparency Score ⓘ | Performance |
|---|---|---|---|
| 1 | Ama Corporation PLC | 8.2 | High |
| 2 | CX Network Group Inc | 8.0 | High |
| 176 | UMT United Mobility Technology AG | 7.1 | High |
| 176 | Solutiance AG | 7.1 | High |
| 204 | Zendesk Inc | 7.0 | High |
| 204 | Blue Prism Group PLC | 7.0 | High |
| 204 | Northern Data AG | 7.0 | High |
| ... | ... | ... | |
| 1327 | net SE | 0.0 | Low |
| 1327 | tv2u International Ltd | 0.0 | Low |
| ... | ... | ... |
Frequently Asked Questions
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Potential Risks for Zendesk Inc
These potential risks are based on the size, segment and geographies of the company.
Zendesk, Inc., a software development company, provides software as a service solutions for organizations in the United States, Europe, the Middle East, Africa, the Asia Pacific, and internationally. Its flagship product is Zendesk Support, a system for tracking, prioritizing, and solving customer support tickets across various channels. The company also offers Zendesk Chat, a live chat and messaging software to connect with customers on websites and mobile devices applications; Zendesk Talk, a cloud-based call center software; Zendesk Guide, a knowledge base that powers customer self-service and support agent productivity; Zendesk Gather, a community forum software that allows customer end-users to connect and collaborate; Zendesk Explore, which provides analytics for organizations to measure and enhance the customer experience; and Zendesk Sell, a sales customer relationship management (CRM) product solution to enhance productivity, processes, and pipeline visibility. In addition, it provides Zendesk Sunshine, a CRM platform; Sunshine Conversations, a messaging platform solution; Zendesk Developer Tools, a combination of application programming interfaces, web widget, and mobile software development kits; Zendesk APIs that allow users to build custom integrations and interact with Zendesk data; and Zendesk Apps that enable organizations to customize Zendesk product and platform solution interfaces and optimize workflow through plug-ins, as well as Zendesk Suite, an omnichannel offering, which combines its solutions. The company was founded in 2007 and is headquartered in San Francisco, California.