TTEC Holdings Inc - ESG Rating & Company Profile powered by AI
Comprehensive Sustainability analysis of TTEC Holdings Inc are accessed by signing up for free. The ESG score covers seventeen United Nations SDGs including: 'Zero Hunger', 'Reduced Inequalities' and 'Partnerships for the Goals'. The page contains a free E,S&G assessment covering TTEC Holdings Inc.
TTEC Holdings Inc in the IT Services & Consulting industry gained a UN SDG ESG Transparency Score of 4.2; made up of an environmental score of 2.7, social score of 4.6 and governance score of 5.3.
4.2
Medium ImpactEnvironmental
Social
Governance

Peer Group Comparison
Rank | Company | SDG Transparency Score ⓘ | Performance |
---|---|---|---|
1 | CES Ltd | 8.0 | High |
1 | Capgemini Technology Services India Ltd | 8.0 | High |
299 | Kakaku.com Inc | 4.3 | High |
299 | Sunevision Holdings Ltd | 4.3 | High |
301 | TTEC Holdings Inc | 4.2 | High |
301 | GoDaddy Inc | 4.2 | High |
301 | Locaweb Servicos de Internet SA | 4.2 | High |
... | ... | ... | |
663 | transtec AG | 0.0 | Low |
663 | uVuMobile Inc | 0.0 | Low |
... | ... | ... |

Frequently Asked Questions
Does TTEC Holdings Inc have an accelerator or VC vehicle to help deliver innovation?
Does TTEC Holdings Inc disclose current and historical energy intensity?
Does TTEC Holdings Inc report the average age of the workforce?
Does TTEC Holdings Inc reference operational or capital allocation in relation to climate change?
Does TTEC Holdings Inc disclose its ethnicity pay gap?
Does TTEC Holdings Inc disclose cybersecurity risks?
Does TTEC Holdings Inc offer flexible work?
Does TTEC Holdings Inc have a long term incentive (LTI) executive compensation plan based on a measure of return on capital?
Does TTEC Holdings Inc disclose the number of employees in R&D functions?
Does TTEC Holdings Inc conduct supply chain audits?
Does TTEC Holdings Inc disclose incidents of non-compliance in relation to the health and safety impacts of products and services?
Is there a statment that there is no plan to expand their cement production? (for example: 'We have no current plans to add additional cement making capacity')
Does TTEC Holdings Inc conduct 360 degree staff reviews?
Does TTEC Holdings Inc disclose the individual responsible for D&I?
Does TTEC Holdings Inc disclose current and historical air emissions?
Is there a statment that there is no plan to expand their coal usage? (for example: 'We have no current plans to add additional coal powered electricity generation')
Is executive remuneration linked to climate performance?
Does the Board describe its role in the oversight of climate-related risks and opportunities?
Does TTEC Holdings Inc disclose current and / or historical scope 2 emissions?
Does TTEC Holdings Inc disclose water use targets?
Does TTEC Holdings Inc have careers partnerships with academic institutions?
Did TTEC Holdings Inc have a product recall in the last two years?
Does TTEC Holdings Inc disclose incidents of discrimination?
Does TTEC Holdings Inc allow for Work Councils/Collective Agreements to be formed?
Has TTEC Holdings Inc issued a profit warning in the past 24 months?
Does TTEC Holdings Inc disclose parental leave metrics?
Does TTEC Holdings Inc disclose climate scenario or pathway analysis?
Does TTEC Holdings Inc disclose current and / or historical scope 1 emissions?
Are Operating Expesnses linked to emissions reduction?
Does TTEC Holdings Inc disclose the pay ratio of women to men?
Does TTEC Holdings Inc support suppliers with sustainability related research and development?
Does TTEC Holdings Inc disclose the number of operations that have been subject to human rights reviews or human rights impact assessments?
Does TTEC Holdings Inc reflect climate-related risks in its financial statements?
Is there a statment that there is no plan to expand their carbon intensite energy assets? (for example: 'We have no current plans to carry out further drilling for oil,')
Is TTEC Holdings Inc involved in embryonic stem cell research?
Does TTEC Holdings Inc disclose GHG and Air Emissions intensity?
Does TTEC Holdings Inc disclose its waste policy?
Does TTEC Holdings Inc report according to TCFD requirements?
Does TTEC Holdings Inc disclose its policies for bribery, corruption, whistle-blower, conflict of interest?
Does TTEC Holdings Inc disclose energy use targets?
Does TTEC Holdings Inc disclose its Renewable Energy targets?

Are emissions metrics verified by STBi?

Does TTEC Holdings Inc have a policy relating to cyber security?
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Potential Risks for TTEC Holdings Inc
These potential risks are based on the size, segment and geographies of the company.
TTEC Holdings, Inc., a customer experience technology and services company, that designs, builds, orchestrates, and delivers digitally enabled customer experiences designed for various brands. It operates in two segments, TTEC Digital and TTEC Engage. The TTEC Digital segments designs, builds, and operates robust digital experiences for clients and their customers through the contextual integration and orchestration of customer relationship management, data, analytics, customer experience as a service technology, and intelligent automation to ensure customer experience (CX) outcomes. The TTEC Engage segment provides digitally enabled CX managed services; delivers omnichannel customer care, tech support, order fulfillment, customer acquisition, growth, and retention services; and delivers digitally enabled back office and industry specific specialty services, such as AI operations, content moderation, and fraud management services. It serves clients in the automotive, communication, financial services, government, healthcare, logistics, media and entertainment, e-tail/retail, technology, transportation, and travel industries with operations in the United States, Australia, Belgium, Brazil, Bulgaria, Canada, Costa Rica, Germany, Greece, India, Ireland, Mexico, the Netherlands, New Zealand, the Philippines, Poland, Singapore, South Africa, Thailand, and the United Kingdom. The company was formerly known as TeleTech Holdings, Inc. and changed its name to TTEC Holdings, Inc. in January 2018. TTEC Holdings, Inc. was founded in 1982 and is headquartered in Englewood, Colorado.